Thursday 18th March 2021
11:00 - 12:00 CET
How to build digital trust & better experiences?
2020 pushed the notion of trust to the forefront of all our lives. It made customer trust in brands acutely important to the bottom line amidst a severe economic recession. It also forced many organisations to overcome long-standing reservations around trusting their employees to work from home and to place their faith in digital channels to serve their customers.
The key questions which will be addressed in this Digital Boardroom will be:
- What is the quickest route to building and enhancing productivity, loyalty and engagement—not just among employees and partners but customers also?
- What can brands, businesses and government organisations be doing to build digital trust?
- What role do security tools and policies play in building digital trust?
It’s time to address these key questions sooner than later so please feel free to join this interactive virtual roundtable discussion.
Max Faun, Head of EMEA Consulting
Max Faun leads our European Value Consulting Practice. Prior to joining Okta he worked at Accenture, advising Global 20000 clients across numerous industry groups on strategic decisions. He is passionate about the business implications of modern identity from a financial, security and user productivity perspective as well as wider technology trends. Max holds an MA in Intelligence and Security as well as a BA in International Relations.