Tuesday 27th April 2021
11:00 - 12:00 CET
How to build digital trust & better experiences?
The events of 2020 pushed the notion of trust to the forefront of all our lives. It made customer trust in brands acutely important to the bottom line amidst a severe economic recession. And it has forced many organisations to overcome long-standing objections, to trust their employees to work from home (WFH) and to trust digital channels as the only way to serve their customers.
The key questions which will be addressed in this exec roundtable will be:
- What is the quickest route to enhancing productivity, and building loyalty and engagement—not just among employees and partners but definitely also customers?
- What can brands, businesses and governments do to build digital trust
- And what role does security tools & policies play in building digital trust?
It’s time to address these key questions sooner than later so please feel free to join this interactive virtual roundtable discussion.
Max Faun, Head of EMEA Consulting
Max Faun leads our European Value Consulting Practice. Prior to joining Okta he worked at Accenture, advising Global 20000 clients across numerous industry groups on strategic decisions. He is passionate about the business implications of modern identity from a financial, security and user productivity perspective as well as wider technology trends. Max holds an MA in Intelligence and Security as well as a BA in International Relations.